Refund policy: NO REFUNDS! NO EXCHANGES! NO EXCEPTIONS! Everything is made to order meaning the items you order are made when you order them.
Shipping: Please allow 7-14 business days to process your order. Once we have processed your order, a tracking number will be emailed to you. All items are shipped from Land O Lakes Florida, takes an additional 3-5 business days (not including holidays or unforeseen circumstances by the carrier). Shipping is via USPS